Are you being provocative? I would agree with this say 20 years ago. I do think devices like the iPhone really changed how people use software and the importance of good UX. I think it is mostly of reflection of funding models both in academia and in industry. We prioritize short term needs/goals and we also are terrible at estimating productivity gains or losses
Just leaving one word…. Spreadsheets
Are you being provocative? I would agree with this say 20 years ago. I do think devices like the iPhone really changed how people use software and the importance of good UX. I think it is mostly of reflection of funding models both in academia and in industry. We prioritize short term needs/goals and we also are terrible at estimating productivity gains or losses